If you can’t pay your mortgage or are worried about missing a mortgage payment, call Selene right away at (877) 735-3637.

Loan Modification
If you are currently going through a financial hardship, Selene will work with you to modify the terms of your loan to accommodate your situation, such as reduced monthly payments, lower interest rate or extending the time frame of the loan.

Short Sale
In the event there is not financially viable option to keep you in your home, a short sale is when, pending on the approval from your lender, you sell your home for less than you owe on the mortgage. If you’re approved and able to sell your home, any sales proceeds will be applied toward your mortgage debt. This is a good option because a short sale can have less of a negative impact on your credit score than a foreclosure.

Deed-In-Lieu
A Deed-In-Lieu of foreclosure is an arrangement where you voluntarily turn over ownership of your home to the lender to avoid the foreclosure process. And it can have less impact on your credit score than a foreclosure. A Deed-In-Lieu also gives you more time to arrange your move and transition to your new residence.

For an instant mortgage payoff quote, please call (877) 735-3637

Written requests can be sent to: [email protected]

If you pay off your loan in full, a notification letter will be sent to you within 3 business days after we receive your payoff funds. Also, your updated mortgage agreement and security instrument (Mortgage or Deed of Trust) to the property will be sent to you within the time frame required by your state. Charges for payoff statements vary by state and loan product type. Certain states require a fee while others do not.

Once your loan is paid in full, if there is an escrow balance, it will be refunded and sent to you within 20 business days of the payoff transaction.

Selene is here to assist you during a financial hardship. We focus on finding solutions to assist customers who are facing difficulty making their mortgage payment. Please contact us at (877) 735-3637 to review repayment and loan modification options. Our team of experts are ready to assist you.

If retaining your home is not possible or desired, the following options may be available to you as alternatives to foreclosure:

Short Sale: A short sale allows you to sell your home for less than the amount owed on the mortgage.
Deed-In-Lieu: With a Deed-In-Lieu of foreclosure, ownership of your home will transfer to the owner of the mortgage account voluntarily instead of proceeding through the foreclosure process to extinguish the lien. This option is typically only available when clear title to the property exists.

Depending on the mortgage type, investor or government agency approval may be required for you to participate in one of these programs.