Your mortgage, at your fingertips.
Our Customer Portal lets you view your mortgage details, make payments, and so much more - all from the comfort of your home.

AutoPay for Peace of Mind
Set up ACH payments to stay stress-free knowing payments are handled automatically.

We are here to help! As your loan servicer, Selene is here to assist you during a financial hardship with the solutions, support and information you need to manage your mortgage account.

We recognize that homeownership can be challenging when financial difficulties arise. We are here to help you avoid foreclosure is possible. We have flexible options for our customers who are struggling financially and we urge you to contact us as soon as possible if you experience difficulty with making mortgage payments.

The department of Housing and Urban Development (HUD) offers free referrals to approved housing counseling agencies and their services, please call (800) 569-4287 on weekdays between 9:00 am and 5:00 pm ET (6:00 am to 2:00 pm PT). You can also get an automated referral to three HUD-approved housing counseling agencies located closest to you by calling (800) 569-4287.

Selene reports to the credit bureaus monthly. If a scheduled payment is not received by the last business day of the billing cycle in which it is due, the payment may be reported as 30 days past due. Making payments timely is important to avoid potential negative credit reporting.